Voices of September 11th (VOICES) was co-founded by Connecticut 9/11 family members, Mary Fetchet and Beverly Eckert, following the terrorist attacks on September 11, 2001. VOICES’ mission was focused on providing information and a wide range of support services and programs, including annual conferences and commemorative events for 9/11 families, rescuers and survivors. The evolution of the organization has been influenced by Ms. Fetchet’s seventeen years of expertise as a mental health professional and her innovative approach to providing services that promote resiliency and meet the long-term needs of the 9/11 community. Under her leadership, VOICES launched the 9/11 Living Memorial Project, to assist families through the emotional but healing process of commemorating the nearly 3,000 lives lost and documenting the inspirational first-hand accounts of rescue workers and survivors. Ms. Fetchet has also been a strong advocate that supported the creation of the 9/11 Commission and government reforms to make the country safer, as well as advocating on behalf of a variety of issues that impact 9/11 families, including the notification of remains and building an appropriate memorial.
VOICES has expanded over the years, with offices in New Canaan, CT, New Brunswick, NJ and Washington, DC. VOICES’ dedicated staff has developed unique expertise in addressing the evolving, intergenerational needs of the 9/11 community. VOICES currently provides information and support services to nearly 14,000 registered members, living in the United States and in the 93 countries that lost citizens. VOICES’ active website had over 18 million hits in 2011. This year VOICES experienced staff provided over 7,000 hours of direct social work support, and is seeing many families for the first time. Its 9/11 Living Memorial Project includes an extensive collection of over 60,000 pieces of digital content which has been donated by nearly 1,600 family members who have met one-one-one with our staff. The Living Memorial will be a core component of the 9/11 Memorial Museum at the World Trade Center site and other institutions.